TERMS OF USE & PRIVACY POLICY

Terms of Use E-shop

Before each use of the Gigiart.gr website, be informed about the terms of use described below and make sure that you understand them and agree with them in case you want to make purchases from our online store.

Every user who visits the website Gigiart.gr and trades or uses the services of the online store is considered to consent and unconditionally accepts the following terms. If a user does not agree with these terms, then it is their responsibility to refrain from visiting, and using the website, and from any transaction or use of the online store services.

The visit to the online store takes place without the need for users to reveal their identity unless they wish to do so. Visitors to our website must provide us with only the absolutely necessary information in case they wish to order a product or register on our website.

 

Data Security

The protection of your personal data is important to us. This privacy statement explains what kind of personal data we collect from you through our website and how we use that data. Gigiart.gr, observing the legislation on the protection of personal data, applying Law 2472/1997 “on the protection of the individual from the processing of personal data” as in force today and in compliance with the EU Regulation. 2016/679, of the EU General Data Protection Directive (GDPR) 2016/680, the personal data of all customers which come to our knowledge in the context of a commercial transaction, are registered by us in a data file and are not further transmitted to Greece or abroad unless the transmission of data is required by law. If you are under 16 years old, you must have your parents’ consent before using the services of this site.

Gigiart.gr takes all appropriate measures to ensure the confidentiality of user / customer communications and transmitted information and data in accordance with applicable law. However, Gigiart.gr does not guarantee the security of data transmitted through networks to the extent that their protection is not achieved by taking appropriate security measures imposed by law and any relevant direct, indirect, positive, negative, material or non-material damage the user may have suffered from his / her internet access.

Who we are and how you will contact us.

This website belongs to the sole proprietorship of Georgia Theodoropoulou TIN 064114495 located in Emporio, Santorini, PC 84703, who is also the person in charge of the processing of Personal Data. Georgia Theodoropoulou is in charge of our company for personal data protection issues.

Telephone: 6947306103 | e-mail: info@gigiart.gr

You can contact us for any queries or other questions regarding the collection and use of Personal Data or this privacy statement and the exercise of your rights under the Privacy Act by e-mail: info@gigiart.gr

Information about your Rights

The law provides for the users to have the right to request the controller to access and correct or delete personal data or to restrict the processing of the data or the right to object to the processing, as well as the right to data transfer, as well as revoking any consent the user has given with future validity.

For relevant issues you can contact the “Personal Data Protection Authority: Kifissias 1-3, 115 23 Athens, Greece”.

  1. General Terms

The company reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems necessary. As the online store is constantly expanding, updated and improved on the products offered, it is natural to update this policy as well. It is recommended that each user / customer be informed on his / her own initiative at regular intervals of any changes to the content of this privacy policy, which may be amended from time to time, without prior notice. Contracts through the online store are drawn up in the Greek language.

  1. Product information

The presentation of the products for sale in this online store is in the nature of an invitation to the users to submit a contract proposal. However such a presentation does not in any way constitute a commitment of the company for the availability and adequacy of the displayed products. Therefore, the company is committed to the accuracy, truthfulness and completeness of the information provided in the online store, in terms of the identity of the company and the transactions provided through the online store. However, the company, within the good faith, is not responsible or liable for electronic data entries made by mistake / inadvertence during the common experience and is entitled to correct them whenever it realizes their existence.

  1. Liability limitation of the company

The company does not guarantee the availability of the products displayed in the online store, but informs the interested user / customer about the availability or not on the basis of the observed data and undertakes, in case of change of these data, to inform him in time about the non-availability . The online store provides information about the content (description, information, photos) and the properties of the products available through the website, as it really is. In no case is the company liable for any loss (which may consist of loss of profits or data) that may be suffered by the user of the online store or a third party due to the operation or not of the current online store of the company, the use of it or with the impossibility of providing products and information available from it or from any unauthorized interventions of third parties in products and information available through it.

  1. Use of hyperlinks

The links that may be included in this online store, lead to pages of the store or may, in some cases, lead the user to go from the online store to websites of third party providers, companies, etc. These related websites are not under the control of the company, therefore it is not responsible for the contents of any such website or any link contained in an affiliated website. The company is not responsible for internet broadcasts or any form of transmission received from any linked website. Although the use of such links is not mandatory for the user / customer, the company may provide such in its online store, only to facilitate the use of the online store, while in no case does the use of these indicate that the company approves or accepts their content.

  1. Protection of Personal Data

For the sole purpose of serving each user / customer, the company has created a simple and user-friendly online store, in which during the order the user / customer enters specific information regarding the processing of the order and is protected by the company. This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of collecting data from this online store, the use of this data and the terms and conditions of use of this website. This Privacy Statement refers exclusively to the personal data of the user / customer, which he voluntarily enters when placing his order on this website, in order to achieve direct and effective communication of the user / customer with the online store, to be provided to the user / customer answers to any questions he asks and in the end to be served by the execution of his order. Whenever you choose either through the electronic ordering process or through the telephone ordering process, let us know your e-mail address and / or your mobile phone number and / or the details of the payment method you choose, e.g. credit and / or debit card, you choose to provide and maintain your personal data by us at the same time. Gigiart.gr will never use your personal data for purposes other than those mentioned in this text.

  1. Collection of Information

In order to achieve the best service for you, it is important that you provide us with specific information regarding the processing of your purchases, which is protected by us. The information collected through the online store is intended to measure traffic to the company’s website, determine user / customer requirements for the products offered and facilitate transactions with the company, which does not distribute email addresses or other information. concerning users / customers. Users of the online store can visit it, without having to reveal their identity, unless they wish. However, it is necessary to declare their personal data in case they wish to order products through the online store.

Use of Information

This online store collects the following types of information about users. Specifically it collects:                   

• information provided by the user in order to execute his order,

• information that the user provides when connecting through another platform (eg via social media facebook, google + etc.).

When filling out any order form in the online store, the customer details such as: • the name • the address • the postal code of the area where he resides

• his email address 

• the telephone number 

• and the way of payment for the order.

Additionally, more specific information may be requested, such as shipping details of an order, invoicing details or details about a bid that has been requested. The company makes use of the information provided during the electronic submission of the form, in order to contact customers for issues related to the delivery of the order, the confirmation and identification of the customer in any necessary case or for information on new or alternative products offered by the online store.

  1. Access to Information

Every order processing requires the collection of personal data, for delivery or reservation of an order. Also, the use of a credit card, for the debit of which proof of identification of legal holder is required for the first and only time is ensured in each case. Any supporting document and document certifying and stating the identity of the customer remains strictly confidential and is checked only by the responsible department of the online store. The presentation of the personal data of the user / customer, means that they consent to the use of this data by the employees of this online store for the reasons mentioned above. This online store requires its employees and the maintainers of its website to provide its users / customers with the level of security mentioned in this Privacy Statement. In no other case can this gigiart.gr online store be shared with other personal data of the user / customer, without their prior consent, unless this is required through legal channels and under specific conditions allowed or required by law or under collection, use and disclosure of personal data provided.

  1. Information processing

This online store allows its users to access in order to correct, change, supplement or even delete data and information that they have entered themselves. If they choose to delete information, the online store will act to delete that information from its files immediately. For the protection and safety of the user, the online store certifies that the person making the changes is indeed the same person as the user. The change or correction of the user’s personal data can be done through the registration page of the e-mail. It is clear that the company makes every effort to protect the personal data of each user / customer, but the protection of passwords on the website of the online store depends solely on the user / customer.

  1. Cookies Policy

The online store has the ability to use cookies as part of the facility and operation of services through its website. Cookies are small files (text files), which are sent and stored on the computer of the user / customer, allowing websites, such as this online store, to operate smoothly and without technical anomalies, to collect multiple user options, to recognize frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause damage to users’ computers and the files stored on them. Cookies are used to provide information and to process orders. Their use is absolutely necessary in order for the website of this online store to function properly and smoothly.

 

What are cookies?

Cookies are pieces of information, which in the form of small text usually consisting of letters and numbers, are stored in the browser of the operating system you use (Safari, Chrome, Firefox, etc.), helping the most efficient operation of our site. Cookies do not cause harm to users’ computers or to the files stored on them. The information stored in cookies is used for identification purposes. This way we can operate our website efficiently and monitor the behaviour of the Website visitors. Gigiart.gr uses Cookies to provide users with information and to process the services provided through the website.

Different types of cookies:

  • Functionality Cookies: They allow the execution of basic functions of the site, such as adding products to the cart and storing products in the wishlist.
  • Preferences Cookies: These cookies “memorize” your preferences when you browse our site, so we can recommend the right products based on your needs.
  • Advertising Cookies: They allow us to show you ads related to your interests, so as not to bother you with unwanted messages. 
  • Cookies Analytics: They enable us to evaluate the effectiveness of the various functions of our site, so that we can continuously improve the experience we offer you.

Specifically: Third party vendors, including Google, may display the Company’s ads on Internet sites. Third party vendors, including Google, may use cookies to update, optimize and display ads based on the user’s previous visit to the Gigiart.gr website. Gigiart.gr can also use cookies from a previous visit to its website for repetitive marketing.

  1. Transaction Security

This online store is committed to ensuring the security and integrity of the data it collects about users of its website, so it has adopted procedures that protect the personal data that users enter on its website or provide it with any other means. These processes protect users’ data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly.

All payments made using a card are processed through the secure electronic payment platform with encryption. Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.

  1. Acceptance of terms of Privacy Protection

The use of the website of this online store by each user / customer means unconditional acceptance and consent to this Privacy Statement, as well as to the terms and conditions of use of the website announced through it.

Payment methods

Debit / Credit card. You can pay for your order with your debit or credit card through the secure environment of EUROBANK Bank. During the payment process, we do not store your debit or credit card details anywhere. American Express credit card is not accepted for transactions.

Bank deposit. You can deposit or transfer the amount of your order to our bank account. Bank transfer costs are borne by the customer. 

Paypal. You can use your PayPal account or alternatively your debit or credit card through the PayPal environment. Paypal recognizes the importance of security when making online purchases and assures users that it has taken all appropriate steps to ensure the maximum possible security in their purchases (at no extra cost).                                                                                                                                                                    

Shipping cost

The transfer cost is 4,5 € for all of Greece.                                     

Delivery of orders is done in collaboration with the courier company of ELTA.

The estimated delivery time is 5-7 working days. Deliveries of the products take place on working days of the week, between 09: 00-15: 00.

Orders over 80 euros are shipped free.

Delivery delays

Delivery of orders may be delayed in the case of the following situations, for which we have no responsibility and our ability to influence is limited:

– In times of extreme weather or strikes, and in other cases of force majeure, which may affect the transport and delivery of products.

– In case it is impossible to contact you by phone or e-mail (either due to a problem with the placement of the product order, or because the product has a problem or because the payment of the order has not been completed successfully).

– In periods when the quantity and orders are increased and the company does not have the ability to faithfully follow the strict deadlines for processing and delivery of the products requested by the customer. The company in any case, is committed to making every effort to follow the policy of the time, but can not guarantee that this will always be possible.

Product returns

In case you want to return your order for any reason, the following conditions apply:

The products can be returned within fourteen (14) days from the date of receipt, charging the customer with the return costs. This deadline starts from the moment the products are received. To accept the return of one or more products, their condition must be excellent, not used by the customer and returned in the packaging in which they were originally delivered.

License and industrial property rights

All content on our Website, including, but not limited to, texts, graphics, photographs, illustrations, services provided and in general any kind of copyright is subject to national and international copyright law, with the exception of explicitly recognized rights of third parties. Therefore, reproduction, republishing, copying, storage, sale, transmission, distribution, publication, execution, “download”, translation, modification in any way, in part or in summary without the written consent of the Beneficiary is expressly prohibited.

Right of withdrawal

You are entitled to withdraw from the purchase within 14 days.To exercise the right of withdrawal you must inform us about your decision to withdraw from this contact with a statement .The customer must return the product in excellent condition as received.The basic condition for the withdrawal is that the returned product has not been used,is in excellent condition ,just us before its sale , in its complete original packaging,and with all the contents of the original packaging. In order for the product to be accepted ,the original purchase document,the retail recept of the invoice must be included.You can fill in the withdrawal form that you will find here and sent it to us in our email info@gigiart.gr.

Consequences of withdrawal

If you withdraw from the contact of sale we will refund all the money we received from you . The refund will be made within 14 days from the day we receive the product of you purchase. You will only bear the cost of returning the products.In case the above conditions are not met or at least one of them we reserve the right not to accept the withdrawal.

Defective product

In the extreme case that you receive a defective product gigiart will make every effort to replace it with a similar product at no extra cost to you.However you must inform us by email at info@gigiart.gr within 14 days to send you instructions for the returning the product.If the product is no longer available it can be replaced with a product of equa lvalue by arrangement or we can refund your money.